Frequently Asked Questions
Everything you need to know about your OpenMityRomance shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-15 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our romantic silhouettes are designed for a tailored fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your fabrics sustainably sourced?
OpenMityRomance is committed to ethical fashion. We prioritize high-quality, durable materials and work with manufacturers who follow fair labor practices and environmental standards.
Can I track my shipment?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.